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Secretarial Skills

 

personal assistant

p.a


secretary

Course Contents:

  • Tasks and qualities
  • Business Writing Skills
  • Business meetings and documentation
  • Email correspondence
  • Comprehensible writing and use of language
  • Planning, prioritizing & meeting deadlines
  • Handling of Visitors
  • Storage procedures & filing
  • Telephone Etiquette

Secretaries play a very important role in the office environment.

Skill and knowledge is required to execute demanding tasks with success.

This course teaches latest competencies required and enhances skills. Secretaries, PA’s and Office Assistants will benefit greatly from this course

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Accredited by SERVICES SETA
NQF Level: 4 Credits : 6
Duration: 2 day

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