Understand self and others and different personality types to maintain effective working relationships
Be effective and efficient
Resolve conflict
Effective communication system
Decision making
Adapt to change
Deal with stress and stressful situations in the personal life and work situations
WHO SHOULD ATTEND THIS COURSE?
Personal Assistants
Secretaries
Office Support
Administrative Staff
It is said that a leader is only as effective as his or her Personal Assistant allows him or her to be. That is certainly true.
This program focuses on the most important aspects of the Secretarial/Personal Assistant function. As an accredited course, assignments will be given and assessed to ensure the effective transference of skills — from the training room to the work place.
