|
COURSE CONTENTS:
- Telephone Etiquette
- Negotiation/Conflict Resolution
- Time Management
- Planning and Prioritizing
- Comprehension skills
- Office Administration
- NLP Skills
- Attitude
- Goal Setting
- Using Initiative
- Organizing
WHO SHOULD ATTEND THIS COURSE?
- Personal Assistants
- Secretaries
- Office Support
- Administration staff
It is said that a Leader is only as effective as his or her Secretary or Personal Assistant allows him or her to be!
This course on Business Administration will help equip and enhance the skills of these staff members. With new competencies in place, the Secretary or Personal Assistant will have the skills to help lessen the load of their managers.
|
