Supervisory Leadership Programme

COURSE CONTENTS:

• Attaining the skill and competency to lead, and influence
• Discovering the benefits of performance management
• Differentiating between coaching and mentoring
• Developing supervision and leadership skills
• Understanding Labour Legislation
• Time allocation and prioritizing
• Communicating with NLP
• Dealing with different
• personality types
• Listening and probing
• Management functions
• Relationship building
• Ethical conduct
• Body language
• Motivating teams
• Attitude

WHO SHOULD ATTEND THIS COURSE?

• Supervisors
• Managers of departments
• Leaders
• Coaches
• HR Managers

Supervision and Leadership are designed to guide especially by going in advance or first. Leaders are made, not born; they are molded by experience, helpful mentors and opportunities. They all carry tools. To lead others, you must first be able to lead yourself.

A person may be in charge because he or she has been appointed to a position. In that position he or she may have authority, however, real supervision and leadership is more than having authority and following proper procedures. It is about being a person other will gladly and confidently follow.