Meeting Procedures

COURSE CONTENTS:

• Prepare a meeting
• Meeting procedures
• Agenda
• Minute taking
• Conduct a meeting
• Strategies to deal with conflict in a meeting
• Communication
• Cultural issues in meeting
• Attitude
• Assertiveness
• Listening and questioning skills
• Follow-up on meetings

WHO SHOULD ATTEND THIS COURSE?

• Secretaries
• Personal assistants
• Any staff member involved with meeting procedures