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Emotional Intelligence

 

emotional intelligence

E.I

COURSE CONTENTS

  • What is Emotional Intelligence (EI)?
  • Principles and concepts
  • Role in relationships
  • Giving and receiving feedback
  • Impact on work and life
  • Role of emotion in behaviour
  • Consequences of applying EI
  • Self esteem, motivation, conflicts, stress
  • Determine development areas
  • Techniques for improving own EI

Emotional Inteligence (E.I)

 


WHO SHOULD ATTEND THIS COURSE?

  • All Staff Members

Emotional Intelligence (EI) includes self-awareness and impulse control, persistence, and many other aspects of the human condition.

This is a practical course that allows you to travel on your own personal journey of understanding, and ultimately to excellence in your personal life and career.

Anyone can become angry — that is easy! But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way — that is not easy.”
Aristotle

 

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Accredited by Services SETA
NQF Level: 5 Credits : 4
Duration: 2 days

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