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Cultural Diversity

 

COURSE CONTENTS:

  • Nature of diversity in the working environment
  • Cultural biases, stereotypes & perceptions identified
  • Positive consequences of diversity
  • Benefits of diversity
  • Meeting Diverse needs of employees
  • Identify and utilize commonality in diversity

 


WHO SHOULD ATTEND THIS COURSE?

  • Middle Management
  • Leaders
  • Supervisors

Our position in society is dependent on our attitude to others in the community. A good relationship between co-workers in the workplace, is essential to the concepts of teamwork and productivity.

An understanding of cross cultural issues leads to better communication and a motivated workforce.

In Cross Cultural Communication the following have to be taken into consideration: Culture, Norms, Beliefs, Values, Perceptions, Attitude, Symbols

 

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Accredited by SERVICES SETA
NQF Level: 5 Credits : 6
Duration: 2 day

 Back to SETA Courses

 



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